Sharkey's Heating And Air has been handling heating and cooling work in West Memphis and across Crittenden County since 1990. Homeowners, landlords, property managers, and small businesses call us when the system goes down, when a unit needs replacing, or when they just want someone reliable to keep things running. You're talking to someone who knows the area and the systems in it. Same-day HVAC service available means we are not asking you to wait a week when the air quits in July. Qualified technicians. Code-compliant work. Fair rates.
Give us a call and we'll handle the rest.
When the heat or the AC quits, the last thing you want is a company that treats your home like a number on a work order. We have been doing this work in West Memphis long enough to know the equipment common to this area, the conditions that stress it, and the repairs that actually hold. Whether you own a single-family home on the Arkansas side of the river or manage a portfolio of rental properties across Crittenden County, we bring the same attention to every job.
Our technicians handle the full range of residential and commercial HVAC work: repair, service, and installation from start to finish. We show up with the tools and the knowledge to diagnose the problem correctly the first time, and we do not recommend work that is not needed. Experienced technicians who respect your home is not a tagline for us; it is how we have kept customers calling us back for over three decades.
Call us and we'll walk you through your options.
Arkansas summers are long and they are not gentle. When your air conditioner stops cooling, starts short-cycling, or just cannot keep up with the heat, we come out and find the source of the problem. A visit covers a full system diagnostic, condenser and compressor inspection, refrigerant leak diagnosis, and a clear explanation of what we found and what it takes to fix it. We work on all major makes and models, and we do not leave you guessing about what went wrong.
A heating failure in December or January in Crittenden County is not a problem you put off until morning. We handle furnace diagnostics, air handler and blower service, heat exchanger inspections, and the full range of repairs that come with aging heating equipment. If the heat is not working, call us and we will get a technician on the way.
Heat pumps are a practical fit for the Mid-South climate, where winters are mild enough that a heat pump handles the load efficiently most of the season. We service and repair heat pump systems of all types, including diagnosing units that are not heating or not cooling, checking refrigerant levels, inspecting reversing valves, and completing seasonal tune-ups that keep the system running at full efficiency.
A thermostat that is not reading correctly or not communicating with the system can make a perfectly good HVAC unit behave like a broken one. We install and replace thermostats, including smart and programmable controls that give homeowners and property managers better visibility and control over comfort and energy use. If your thermostat is outdated or acting up, call for a quote and we will sort it out.
Leaking or damaged ductwork is one of the most common reasons a system struggles to keep up, especially in older homes and commercial spaces across the Delta region where humidity and age work against duct seals over time. We inspect, repair, and seal ductwork to restore proper airflow and help the system do the job it was sized to do. Uneven temperatures and rooms that never cool down are often a duct problem, not an equipment problem.
West Memphis sits in a part of Arkansas where humidity and seasonal allergens can make indoor air genuinely uncomfortable. We install air filtration systems, whole-home air purifiers, and humidity control equipment that work alongside your existing HVAC system to improve what you are breathing inside. Better filtration, cleaner air, and a system that handles moisture properly add up to a noticeably more comfortable home or workplace.
One ring and we're rolling.
West Memphis sits squarely in a four-season climate, and that means the furnace and the air conditioner both have to earn their keep. When one unit reaches the end of its life, it often makes sense to evaluate the whole system rather than patch aging equipment one piece at a time. We handle full system replacements, walking you through equipment options that fit the size of your space and the demands of the local climate. A proper replacement visit includes load calculations, equipment selection, removal of the old unit, and installation of the new system. No guesswork on sizing, no shortcuts on the install.
The Mid-South sits in a transition zone where heat pump adoption has been climbing steadily, and for good reason. West Memphis winters are generally mild enough that a heat pump handles heating efficiently, and the same equipment covers cooling through the long summer season. We install heat pump systems, including ductless mini-split configurations for spaces where running new ductwork is not practical. If you are weighing a heat pump against a traditional furnace-and-AC setup, call for a quote and we will give you an honest comparison based on your home or building.
Anyone who has spent a summer in the Mississippi Delta understands what high humidity does to a home. Even with the AC running, indoor humidity can stay high enough to make rooms feel sticky, promote mold growth, and put extra strain on the cooling system. A whole-home dehumidifier integrates directly with your HVAC system and manages moisture at a level a portable unit simply cannot match. We take pride in the HVAC work we leave behind, and humidity control is one of those upgrades that makes a real, immediate difference in daily comfort.
Choosing the right HVAC fix is easier than it sounds, and the best fix is often the one that keeps a problem from happening in the first place. Spring and fall are the natural windows for HVAC maintenance: a spring AC tune-up gets the cooling system ready before the heat sets in, and a fall heating check makes sure the furnace or heat pump is ready before the first cold snap hits Crittenden County.
We provide seasonal tune-ups and full HVAC inspections for homeowners, landlords managing rental properties, and property managers overseeing commercial spaces. A maintenance visit covers the key components, catches wear before it becomes a breakdown, and gives you a clear picture of where the system stands. If you manage multiple units or properties, we can work through them on a schedule that fits your operation.
Call us and we'll get the comfort back.
Not every HVAC company works the same way, and not every contractor is set up to handle both the residential side and the demands of commercial and property-management accounts. We are. From single-family homes to multi-unit rental properties, retail spaces, and small commercial buildings, we bring the same qualified technicians and the same standard of work to every job.
We serve West Memphis and the surrounding communities throughout Crittenden County, including Marion, Earle, Turrell, Edmondson, Sunset, and the Arkansas communities along the Memphis metro border. If you manage properties across this area and need a contractor who shows up reliably and communicates clearly, we are set up to work with you. Same-day HVAC service available means urgent situations get handled without a long wait.
Pick the date. We do the work. We clean up after.
When the technician arrives, the real work begins, and we make sure we are arriving quickly when it matters most. A system that goes down on the hottest day of the summer or stops heating on a cold January night in West Memphis is not a situation to ride out. We handle emergency AC repair, emergency furnace repair, and emergency heat pump repair for both residential and commercial customers.
Call us at (870) 629-7829 when the system quits and we will get someone out as fast as we can. We keep the tone calm on the phone because we have handled these calls for a long time, and we know that a clear diagnosis and a fast repair is what you actually need.
Give us a call and we'll walk you through your options.
When you call, you reach someone who can talk through what is happening with your system and get a technician scheduled. We give you an honest assessment of the problem, a clear explanation of the repair or replacement options, and a quote before any work begins. We do not upsell work that is not needed, and we do not leave you with a vague estimate and a long wait.
Work is performed by qualified HVAC technicians who follow code-compliant practices on every job. Whether it is a routine tune-up or a full system replacement, the standard does not change based on the size of the job.
Fair price each visit. On time each visit. Code-compliant every time.
A system with no heat during cold weather, no cooling during a hot Arkansas summer, or a unit that will not turn on at all qualifies as an emergency. We also treat situations where a commercial space is losing conditioned air and affecting employees or customers as urgent. Call (870) 629-7829 and describe the situation so we can prioritize accordingly.
For same-day emergency calls, we work to get a technician out as quickly as the schedule allows, often within hours of your call. We take calls every day from 6:00 AM to 10:30 PM, so a system that fails on a weekend or a holiday evening is not left waiting until the next business day.
Turn the system off at the thermostat to avoid running equipment that may be damaged. Make sure the area around the indoor unit and the outdoor condenser is clear and accessible. Do not attempt to open the equipment or reset components repeatedly, as that can make the diagnosis harder and occasionally cause additional damage.
When a system is more than 15 years old, has needed repeated repairs in a short period, or requires a repair that costs more than half the value of the equipment, replacement is usually the better investment. We walk you through the comparison honestly so you can make the call with real numbers in front of you, not just a sales pitch.
We start with a full diagnostic before recommending anything. That means checking the components most likely to cause the symptoms you described, testing the system under operating conditions, and tracing the problem to its source. We do not recommend work beyond what the diagnostic supports.
A spring AC tune-up covers coil cleaning, refrigerant level check, capacitor and contactor testing, airflow inspection, and a review of the overall system condition. A fall heating tune-up covers the heat exchanger, ignition system, blower, and controls. We leave you with a clear picture of where the system stands and flag anything that needs attention before the season starts.
After completing a repair or installation, we run the system through a full operating cycle to confirm it is heating or cooling correctly, that airflow is reaching the right areas, and that the controls are communicating properly. We do not consider the job finished until the system is running the way it should.
Yes. We provide documentation of what was found and what work was performed. That record is useful for future service calls, warranty purposes, and for landlords or property managers who track maintenance across multiple units.
Additional charges can come from parts that need to be ordered, repairs that uncover secondary problems during the diagnostic, or work that is more involved than the initial symptoms suggested. We always discuss those situations with you before proceeding, so nothing is added to the invoice without your knowledge.
Banging or clanking often points to a loose or broken component inside the air handler or outdoor unit. Squealing can indicate a worn belt or a bearing that is starting to fail. Rattling may be debris in the system or a loose panel. None of these sounds should be ignored, as they typically get worse and more expensive if the system keeps running without a diagnosis.
Common signs include the system running longer than usual without reaching the set temperature, uneven cooling from room to room, unusual noises during operation, ice forming on the coil or refrigerant lines, and higher energy bills without a change in usage. Any of these warrants a diagnostic visit before the problem gets worse during a hot Arkansas summer.
West Memphis sits in a part of the country where summer humidity is consistently high, and a standard air conditioner can only remove so much moisture during a normal cooling cycle. A whole-home dehumidifier integrated into the HVAC system manages moisture continuously, which makes the indoor air feel more comfortable, reduces the strain on the cooling equipment, and helps prevent the mold and air quality problems that high humidity promotes.
Clear a path to the indoor unit or furnace, move stored items away from the outdoor condenser, and make sure vents and registers in problem rooms are not blocked by furniture. Keeping kids and pets out of the work area during the visit also helps the technician work safely and efficiently.
Yes. West Memphis winters are generally mild enough that a heat pump handles the heating load efficiently for most of the season without relying heavily on backup heat. The same equipment handles cooling in the summer, which makes it a practical year-round solution. We install ducted heat pump systems and ductless mini-split configurations and can walk you through the options based on your home and your existing duct setup.
Sharkey's Heating And Air has been the HVAC contractor West Memphis and Crittenden County have counted on since 1990. If your system needs repair, your equipment is due for replacement, or you just want a seasonal inspection from a contractor who knows this area, we are ready to help.
Call (870) 629-7829 for a quote on any heating or cooling service. We serve homeowners, landlords, property managers, and businesses across West Memphis and the surrounding communities.
We cover the full range of heating and cooling work in West Memphis and across Crittenden County, from a quick repair on a hot afternoon to a complete system replacement that sets a home up for the next twenty years. The table below lays out what each service covers, who it fits best, and a practical note to help you decide where to start. When you are ready, call us and we will walk you through your options.
| Service Type | What the Service Includes | When You Need It | Good to Know |
|---|---|---|---|
| Heat Pump Installation | ducted heat pump system installation, ductless mini-split installation, refrigerant line set work, full commissioning to rated efficiency | homeowners upgrading from older equipment or adding comfort to a room or addition without existing ductwork | West Memphis winters are mild enough that a heat pump handles most of the heating load efficiently, and it cools in summer the same way a central air system does. |
| Indoor Air Quality & Air Filtration | whole-home air filtration installation, UV air purifier and air scrubber setup, allergen and odor control, integration with existing HVAC equipment | households dealing with allergens, odors, or air quality concerns throughout the home | A standard filter does not address indoor air quality fully. Whole-home systems work through the existing equipment and cover every room. |
| Emergency HVAC Service | same-day no-heat and no-cool response, priority scheduling for urgent calls, after-hours availability including weekends, fast diagnosis and repair | anyone whose system has gone completely down, especially during extreme heat or cold | We take calls and schedule service every day from 6:00 AM to 10:30 PM, including weekends. A system that quits on Saturday does not have to wait until Monday. |
| Heat Pump Repair & Service | refrigerant circuit diagnosis, reversing valve and coil inspection, mode-switching and efficiency testing, controls and thermostat verification | homeowners whose heat pump has stopped switching modes or lost heating or cooling capacity | Heat pumps are well suited to the mild winters in this part of the Mid-South. Catching a fault early keeps efficiency high. |
| Heating & Furnace Repair | ignition and heat exchanger diagnosis, blower and control-board testing, cold-air and short-cycle troubleshooting, full system check after repair | anyone whose furnace won't fire, blows cold air, or shuts off before the house warms up | Fall tune-ups catch ignition and heat exchanger issues before they become cold-night emergencies. |
| Seasonal Maintenance & Tune-Ups | coil cleaning and refrigerant check, heat exchanger and controls inspection, lubrication of moving parts, season-readiness confirmation | homeowners who want fewer breakdowns and longer equipment life | A spring AC tune-up and a fall heating tune-up are the simplest way to protect the investment in your HVAC system. |
| Full System Installation & Replacement | old equipment removal, new furnace and central air installation, air handler connection and commissioning, full system run-and-confirm before we leave | homeowners or property managers replacing aging equipment or a system that has failed beyond repair | Current equipment runs at significantly higher efficiency ratings than units installed ten or fifteen years ago. We walk you through sizing and options before the job starts. |
| Whole-Home Dehumidification & Humidity Control | whole-home dehumidifier sizing and installation, integration with existing HVAC equipment, moisture and mold-risk reduction, comfort and air quality improvement | homes in West Memphis and Crittenden County where summer humidity makes the air conditioner work harder than it should | A muggy house feels warmer than it is and promotes mold growth. A whole-home dehumidifier lets you stay comfortable at a higher thermostat setting. |
| Thermostat & Smart-Control Installation | programmable and smart thermostat setup, Nest and Ecobee configuration, wiring verification for your specific system, comfort-setting walkthrough | homeowners who want better control over comfort and energy use | A thermostat that reads the wrong temperature or miscommunicates with the system wastes energy every day it runs. |
| AC Repair & Service | refrigerant and leak checks, condenser and compressor diagnosis, capacitor and contactor testing, airflow and cooling confirmation | homeowners or tenants whose central air has stopped cooling or quit entirely | Most repairs are completed in a single visit. We give you a clear price before any work begins. |
| Ductwork Repair & Sealing | duct leak location and sealing, damaged section repair, airflow testing after work, attic and crawl-space duct inspection | homes with uneven temperatures, high energy bills, or a system that runs longer than it should | Leaky ducts push conditioned air into attics and wall cavities instead of into the rooms where it belongs. Sealing them is one of the highest-value improvements we make. |
How do I know if my AC or furnace needs to be replaced rather than repaired?
Age and repair history are the two biggest factors. If a system is more than fifteen years old and has needed repeated repairs, replacement usually makes more financial sense than putting more money into aging equipment. We walk you through the numbers honestly so you can make the call that fits your situation and your budget.
What are the signs of a refrigerant or airflow problem?
A system that runs constantly but does not cool the house, ice forming on the refrigerant lines or coil, warm air coming from the vents, or a noticeable drop in airflow through the registers can all point to a refrigerant or airflow issue. These problems get worse the longer they run, so it is worth calling us to run a diagnostic before the system fails entirely.
Why would one room be hotter or colder than the rest of the house?
Uneven temperatures usually come from duct leaks, a damper out of position, a blocked or undersized register, or a system that was not sized correctly for the layout of the home. We check the ductwork and airflow as part of our diagnostic so we can point to the actual cause rather than guess.
Same-Day and Emergency Availability
We take calls and schedule service every day from 6:00 AM to 10:30 PM, including weekends. No-heat and no-cool calls get priority, so a system that fails on a Saturday does not have to wait until Monday.
How often should I schedule maintenance and tune-ups?
Once a year for each side of the system is the standard: a spring tune-up before the cooling season and a fall tune-up before the heating season. In West Memphis, where both seasons put real demand on the equipment, staying on that schedule helps catch small problems before they become expensive failures.
Is a heat pump a good fit for a home in West Memphis?
For most homes in this area, yes. The winters here are mild enough that a heat pump handles the heating load efficiently without a backup system running constantly, and it cools in summer the same way a central air unit does. We can walk you through whether a ducted system or a ductless mini-split makes more sense for your home.
What does a seasonal tune-up actually cover?
During a tune-up we clean the coils, check the refrigerant charge, test and inspect the heat exchanger, verify controls and thermostat communication, lubricate moving parts, and confirm the system is ready for the season ahead. The goal is to find anything that could cause a breakdown before the weather puts the system under full load.
Upfront Quotes With No Surprise Fees
We give you a clear price before any work begins and we do not start a job without your approval. If a diagnosis uncovers something unexpected, we stop and talk you through it before we proceed.
Can duct leaks really raise my energy bills that much?
They can. When conditioned air escapes into an attic, crawl space, or wall cavity before it reaches the living space, the system runs longer to make up the difference. That extra run time shows up on the energy bill every month. Sealing the leaks and repairing damaged sections puts that air back where it belongs.
Do I need to be home when the technician comes out?
For most service calls, yes. The technician will need access to the indoor equipment, the outdoor unit, and the thermostat, and we give you a price and explain the findings before any work begins. If you have a specific scheduling situation, mention it when you call and we will work with you on timing.
Work Performed by Qualified HVAC Technicians
Every service call, installation, and repair is handled by experienced technicians who respect your home and meet code requirements for the work they perform.
What should I do right now if my heat or AC has completely stopped working?
Call us at (870) 629-7829 and describe what the system is doing. Check that the thermostat is set correctly and that the circuit breaker for the unit has not tripped, but beyond that, leave the system alone until the technician arrives. No-heat and no-cool calls get priority scheduling, and same-day service is available.
How does your pricing and estimate process work?
Before a technician touches anything, we give you a clear estimate of what the repair or installation will cost. We explain what we found and what it takes to fix it so there are no surprises on the invoice. No work starts without your approval, and we do not add charges after the fact without explaining why.
How can whole-home dehumidification improve comfort in West Memphis?
Humidity in this part of Arkansas is significant enough that a muggy house feels warmer than the thermostat reads, which leads people to set the AC lower than they need to. A whole-home dehumidifier installs directly into the HVAC system and pulls excess moisture out of the air as it circulates through the equipment. The result is a more comfortable house at a higher thermostat setting and better air quality throughout.
Every home and every system is a little different, so call us at (870) 629-7829 and we will talk through what you are seeing, what the options are, and what it will cost before anyone comes out.
(870) 629-7829